Terminal Server May Stop Responding and You May Receive a "STOP 0X0000001E in Cdm.sys" Error Message

This article was previously published under Q258749
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Symptoms
When you use a Terminal Server that is running Citrix MetaFrame 1.0, you may receive a "STOP: 0x0000001e in Cdm.sys" error message and the Terminal Server may stop responding (hang). Independent Computing Architecture(ICA) client sessions may hang and not reconnect.

The following event may be logged in the System event log before the Save Dump entry:
Event ID: 3025
Source: CDM
Description: \Device\CdmRedirector X (where X is the client session number)
Resolution
To resolve this issue, contact Citrix to obtain the Me100068.exe hotfix:
stop 0x1e winntstop winnt
Properties

Article ID: 258749 - Last Review: 10/26/2013 06:03:00 - Revision: 2.0

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