This article was previously published under Q258874
This article has been archived. It is offered "as is" and will no longer be updated.
If a storage group name has more than 35 characters long, the name is truncated or incorrect in the NTBackup user interface (UI). Either double-byte characters or other storage group names will appear incorrectly in place of the storage group name. You can still back up database files for these storage groups, although the incorrect names may be confusing.
NOTE: The default storage group name exceeds 35 characters in certain languages.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The following files are available for download from the MicrosoftDownload Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.
You can view this behavior on the Backup tab of NTBackup, by navigating to Microsoft Exchange Server, then to servername, and then to Microsoft Information Store.