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IntelliMouse pointer responds slowly or not at all

This article was previously published under Q259039
This article has been archived. It is offered "as is" and will no longer be updated.
When you move any one of the wireless pointing devices listed in the "Applies To" section, the pointer may be slow to respond, or it may not respond at all.

If you are using a wireless pointing device, Microsoft IntelliPoint software displays a battery level warning dialog box when your batteries reach low and critically low levels. When you receive these warnings, replace the batteries to prevent loss of pointing device functionality.
This issue occurs if the batteries in the wireless mouse are low on energy.
To resolve this issue, replace the batteries with new, fully charged alkaline batteries.
For certain Microsoft wireless pointing device models only, there may be additional ways to determine the battery status:
  1. IntelliPoint software may display the Wireless tab, which provides battery status, transmission channel, and troubleshooting information.
  2. The IntelliPoint taskbar icon may provide battery status information when you move the mouse pointer over the icon, or as follows:
    • A yellow exclamation point (!) on the IntelliPoint icon signifies low battery status, in which case have new batteries ready to replace the old ones.
    • A red exclamation point (!) on the IntelliPoint icon signifies critically low battery status, in which case replace the batteries to prevent loss of wireless pointing device functionality.
For the longest life, use recently purchased batteries instead old batteries that have never been used. Over time, batteries lose energy, even if they are unused.
1.00 pointing device sluggish delayed response dead not functioning

Article ID: 259039 - Last Review: 12/05/2015 19:31:45 - Revision: 16.0

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