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IntelliMouse pointer responds slowly or not at all

This article was previously published under Q259039
SYMPTOMS
When you move any one of the wireless pointing devices listed in the "Applies To" section, the pointer may be slow to respond, or it may not respond at all.

If you are using a wireless pointing device, Microsoft IntelliPoint software displays a battery level warning dialog box when your batteries reach low and critically low levels. When you receive these warnings, replace the batteries to prevent loss of pointing device functionality.
CAUSE
This issue occurs if the batteries in the wireless mouse are low on energy.
RESOLUTION
To resolve this issue, replace the batteries with new, fully charged alkaline batteries.
MORE INFORMATION
For certain Microsoft wireless pointing device models only, there may be additional ways to determine the battery status:
  1. IntelliPoint software may display the Wireless tab, which provides battery status, transmission channel, and troubleshooting information.
  2. The IntelliPoint taskbar icon may provide battery status information when you move the mouse pointer over the icon, or as follows:
    • A yellow exclamation point (!) on the IntelliPoint icon signifies low battery status, in which case have new batteries ready to replace the old ones.
    • A red exclamation point (!) on the IntelliPoint icon signifies critically low battery status, in which case replace the batteries to prevent loss of wireless pointing device functionality.
For the longest life, use recently purchased batteries instead old batteries that have never been used. Over time, batteries lose energy, even if they are unused.
1.00 pointing device sluggish delayed response dead not functioning
Properties

Article ID: 259039 - Last Review: 09/29/2011 02:17:00 - Revision: 16.0

  • Microsoft Wireless Laser Desktop 7000
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  • Microsoft IntelliPoint 6.1
  • Microsoft IntelliPoint 6.0
  • Microsoft IntelliPoint 5.1
  • Microsoft IntelliType Pro 6.1
  • Microsoft IntelliType Pro 6.0
  • Microsoft IntelliType Pro 5.5
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  • Microsoft Wireless IntelliMouse Explorer for Bluetooth
  • Microsoft Wireless Laser Desktop 6000
  • Microsoft Wireless Laser Desktop 6000 v2.0
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  • Microsoft Wireless Notebook Optical Mouse 4000
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  • Microsoft Wireless Optical Desktop Pro 2.0
  • Microsoft Wireless Optical Mouse 2.0
  • Microsoft Wireless Optical Mouse 5000
  • Microsoft Natural Ergonomic Desktop 7000
  • Microsoft Wireless Optical Desktop 3000
  • dftsdahomeportal kbhardware kbprb KB259039
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