Description of the cumulative update package for Communicator 2007 R2: September 2011

This article describes the Microsoft Office Communicator 2007 R2 issue that is fixed in the Office Communicator 2007 R2 update package that is dated September 2011.
This article describes the following items about the update package:
  • The issues that the update package fixes.
  • The prerequisites for installing the update package.
  • Whether you must restart the computer after you install the update package.
  • Whether the update package is replaced by any other update package.
  • Whether you must make any registry changes.
  • The files that the update package contains.

Issues that this hotfix package fixes

This cumulative update fixes the following issues:
  • 2569723 The IM and call history are not stored in the default Exchange mailbox correctly when you use Office Communicator 2007 R2
  • 2583663 An Office Communicator 2007 R2 client that runs in a Citrix published desktop session crashes when a USB device is connecte
  • 2582211 A public IM user can send instant messages to a user who logs on to a Lync Server 2010 server by using Office Communicator 2007 R2


Hotfix information

The following file is available for download from the Microsoft Download Center:

DownloadDownload the Communicator.msp package now.

Release Date: September 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


This update package replaces the following update package:
2549042 Description of the cumulative update package for Communicator 2007 R2: June, 2011

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This update does not replace a previously released update.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Privacypolicy.rtfNot Applicable206-Sep-201121:47Not Applicable

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2590699 - Last Review: 09/20/2011 02:08:00 - Revision: 2.0

Microsoft Office Communicator 2007 R2

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