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System Center Operations Manager 2007 Support for SQL 2005 SP4

Extended support for SQL Server 2005 ends on April 12, 2016

If you are still running SQL Server 2005 after April 12, 2016, you will no longer receive security updates and technical support. We recommend upgrading to SQL Server 2014 and Azure SQL Database to achieve breakthrough performance, maintain security and compliance, and optimize your data platform infrastructure. Learn more about the options for upgrading from SQL Server 2005 to a supported version here.

SUMMARY
This article discusses the support for Microsoft System Center Operations Manager 2007 R2 that runs on a Microsoft SQL Server 2005 SP4 database.
MORE INFORMATION
Attempting to run SQL2005 SP4 where the Operations Manager Reporting role is installed will fail without following the steps below:


1. Open Internet Information Services (IIS) Manager (not 6.0) – found under Administrative Tools from the Start menu. Within IIS Manager complete the following:


a. Expand local machine connection to see App Pools and Sites.

b. Select Application Pools.

c. Find the app pool created by the Reporting Server installation, which has the Identity column’s value set to the domain account used for the DW Reader account.

d. Select that app pool and right click, selecting “Advanced Settings” from the context menu.

e. Under the “Process Model” section, change the value for “Identity” from the domain account to “NetworkService”.

f. Click “OK” to close the Advanced Settings dialog and save the changes.

g. With that app pool still selected, click “Recycle” under the “Application Pool Tasks” section of the Actions area to the right.


2. Run SQL2005 SP4 – it should now complete successfully

NOTE: At this point, if the Console were opened, Reporting would fail to load

3. Within IIS Manager, reverse the previous process:
a. Expand local machine connection to see App Pools and Sites.

b. Select Application Pools.

c. Find the app pool created by the Reporting Server installation, which has the Identity column’s value set to “NetworkService”.

d. Select that app pool and right click, selecting “Advanced Settings” from the context menu.

e. Under the “Process Model” section, change the value for “Identity” from “NetworkService” back to the original domain account.

f. Click “OK” to close the Advanced Settings dialog and save the changes.

g. With that app pool still selected, click “Recycle” under the “Application Pool Tasks” section of the Actions area to the right.


4. Open the Console and Reporting should load successfully.

5. Verify that Reports work as expected.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
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Article ID: 2591380 - Last Review: 08/18/2011 20:14:00 - Revision: 2.0

  • Microsoft System Center Operations Manager 2007 R2
  • Microsoft SQL Server 2005 Service Pack 4
  • KB2591380
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