Article ID: 2598020 - View products that this article applies to.
You have an Excel workbook that contains an image in the header or in the footer, and contains a graphic in the worksheet, such as a Form control or an ActiveX control. When you print the workbook in Microsoft Excel 2010, the image in the header or in the footer of the printout is not clear.
To resolve this issue, apply the following update:
(https://support.microsoft.com/kb/2597142/ )Description of the Excel 2010 hotfix package (x86 Excel-x-none.msp, x64 Excel-x-none.msp): February 28, 2012
Registry key informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756After you install the hotfix package, follow these steps to enable the hotfix:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2598020 - Last Review: February 29, 2012 - Revision: 1.0