Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Consider the following scenario:

  • You customize the row height in a Microsoft Excel 2010 worksheet.

  • You set the zoom level to a value other than 100%.

  • You add an ActiveX button to the worksheet.

  • You view the print preview of the worksheet.

In this scenario, the size of the ActiveX button is changed incorrectly when you click it.

Note This issue also occurs when the row height is set to the default value in the Japanese version of Excel 2010.

Resolution

To resolve this issue, apply the following hotfix package:

2598144 Description of the Excel 2010 hotfix package (Excel-x-none.msp): April 24, 2012

Registry key information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

After you install the hotfix package, to have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to enable the hotfix yourself, go to the "Let me fix it myself" section.

Fix it for me



To enable the hotfix automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.




Notes

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.

  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.


Then, go to the "Did this fix the problem?" section.



Let me fix it myself

After you install the hotfix package, follow these steps to enable the hotfix:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate and then select the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Excel\Options

  3. On the Edit menu, point to New, and then click DWORD (32-bit) value.

  4. Type LegacyAnchorResize, and then press Enter.

  5. In the Details pane, right-click LegacyAnchorResize, and then click Modify.

  6. In the Value data box, type 1, and then click OK.

  7. Exit Registry Editor.


Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×