Article ID: 2606983 - View products that this article applies to.
A user or admin forgot his or her password and can’t sign in to Office 365, Microsoft Azure, or Microsoft Intune.
To fix this issue, do one of the following:
For more info about how to reset a user's password, see Reset a user's password
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Azure Active Directory Forums
Article ID: 2606983 - Last Review: May 2, 2015 - Revision: 27.0