This article was previously published under Q261361
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
When you are using the Computer Associates file transfer utility ControlIT, version 4.5, to transfer a file from a host computer to a client computer, you may receive the following error message:
Explorer caused an invalid page fault in module rp32exp.dll
To resolve this behavior, contact Computer Associates to obtain ControlIT version 5.0 or later.
To work around this behavior, edit the registry to change the FT32 value.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Start Registry Editor.
Locate the HKLM\Software\ComputerAssociates\Controlit\FILETRANSFER key.
Change the FT32 value to 1.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For information about how to contact Computer Associates International, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z