Article ID: 2616124 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the PR_RTF_IN_SYNC property is returned as False which indicates that Outlook cannot use the PR_RTF_COMPRESSED body of the saved email message when you try to forward or reply on the email message.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2645995 / )Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the PR_RTF_IN_SYNC property, visit the following Microsoft website:
General information about the PR_RTF_IN_SYNC propertyFor more information about the Outlook item (.msg) file format, visit the following Microsoft website:
General information about the .msg file formatFor more information about the content conversion, visit the following Microsoft website:
General information about the content conversion
Article ID: 2616124 - Last Review: February 13, 2012 - Revision: 1.0