This article was previously published under Q261744
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
When you use the Kensington VideoCam Universal Serial Bus (USB) camera to capture video, the frame sampling rate may be poor (about two or three frames per second). You may also receive error messages.
When an error message is displayed, or when you check Faultlog.txt, if you press ALT+D, the following details are displayed:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
The Kensington software and driver version is 1.00r6. The Kensington VideoCam uses Microsoft Video for Windows (VFW) drivers, not Windows Driver Model (WDM) drivers.