Article ID: 2617784 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the MustDeliver flag is not set for the journal reports after the Microsoft Exchange Transport service is restarted..
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2608656/ )Description of Update Rollup 6 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about journal reports, visit the following Microsoft website:
General information about journal reportsFor more information about transport queues, visit the following Microsoft website:
General information about transport queuesFor more information about how to manage message retry, resubmit, and expiration intervals, visit the following Microsoft website:
How to manage message retry, resubmit, and expiration intervalsFor more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2509306)Journal reports are expired or lost when the Microsoft Exchange Transport service is restarted in an Exchange Server 2010 environment
Article ID: 2617784 - Last Review: January 25, 2012 - Revision: 1.0