Article ID: 261807 - View products that this article applies to.
This article was previously published under Q261807
This article has been archived. It is offered "as is" and will no longer be updated.
After installing Adaptec's DirectCD version 3.01 on Microsoft Windows 2000, you may receive the following error message when you attempt to start in Safe Mode:
STOP: 0x0000001e KMODE_EXCEPTION_NOT_HANDLED
Adaptec's driver CDR4VSD.SYS installed by DirectCD version 3.01 is not compatible with Safe Mode.
To work around this issue, use one of the following methods.
Method 1NOTE: Start Windows 2000 normally.
Method 2Uninstall Adaptec DirectCD 3.01 to start in Safe Mode and continue troubleshooting.
NOTE: There are known issues reported about DirectCD version 3.01, stating that it fails to allow Windows 2000 to successfully enter Standby or Hibernate modes. Contact Adaptec for an updated version of DirectCD that allows Standby and Hibernate to work successfully.
For additional information about these known issues, click the following article number to view the article in the Microsoft Knowledge Base:
839516The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(https://support.microsoft.com/kb/839516/ )You may receive stop error messages when you try to run Adaptec Easy CD Creator or Adaptec DirectCD on a Windows 2000-based computer