This article was previously published under Q261939
This article has been archived. It is offered "as is" and will no longer be updated.
When you shut down a Windows 2000-based computer, the following error message may be displayed:
STOP: 0x00000027 RDR_FILE_SYSTEM.
This behavior can occur if the computer is using the Single Instance Storage (SIS) service that Remote Install Service (RIS) uses. SIS looks at the name of file systems that are registering/unregistering to determine if they are NTFS. If a particular file system that does not have a name attempts to register/unregister during shutdown, you may experience this problem.
This problem was corrected in Windows 2000 Service Pack 1. To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.
This problem was first corrected in Windows 2000 Service Pack 1.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
192463 Gathering Blue Screen Information After Memory Dump