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FIX: Acknowledgement messages are not sent by a SQL Server 2008 R2 Service Broker target

Microsoft distributes Microsoft SQL Server 2008 R2 Service Pack 1 (SP1) fixes in one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security updates that were included with the previous SQL Server 2008 R2 Service Pack 1 (SP1) update release.
SYMPTOMS
After a Microsoft SQL Server 2008 R2 Service Broker target receives a message from a SQL Server 2008 R2 Service Broker initiator, the target does not send an acknowledgement message.
CAUSE
This issue occurs because a background service broker thread is stuck in a WHILE loop. This behavior prevents the acknowledgement message from being sent to the initiator.
RESOLUTION

Cumulative update information

Cumulative Update 4 for SQL Server 2008 R2 Service Pack 1

The fix for this issue was first released in Cumulative Update 4. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:
2633146 Cumulative update package 4 for SQL Server 2008 R2 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2567616 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 SP1 was released
WORKAROUND
To work around this issue, restart the SQL Server service.
MORE INFORMATION
For more information about SQL Server 2008 R2 Service Broker, visit the following Microsoft website:
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 2620762 - Last Review: 01/16/2012 04:38:00 - Revision: 2.0

  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Express
  • Microsoft SQL Server 2008 R2 Express with Advanced Services
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Standard Edition for Small Business
  • Microsoft SQL Server 2008 R2 Web
  • Microsoft SQL Server 2008 R2 Workgroup
  • kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2620762
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