You Receive a "STOP 0x0000000a" or "STOP 0x00000050" Error Message When You Use Hewlett-Packard Printer Drivers
Note This issue has been known to occur with HP 4500, HP 8000, and HP 8001 drivers.
- Remove or update your HP printer drivers. For additional information, contact HP support.
Test to determine whether the issue is resolved. If the issue is resolved, skip the remaining step. If the issue is not resolved, go to step 2.
- Apply the hotfix that is described in Microsoft Knowledge Base article number 811493. Click the following article number to view this article in the Microsoft Knowledge Base: 811493 MS03-013: Buffer Overrun in Windows Kernel Message Handling Could Lead to Elevated Privileges
Article ID: 262492 - Last Review: 10/30/2006 21:21:45 - Revision: 4.2
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