Article ID: 262492 - View products that this article applies to.
This article was previously published under Q262492
When you use Hewlett-Packard (HP) printer drivers, you may receive a "STOP 0x0000000a" or a "STOP 0x00000050" error message on a blue screen.
Note This issue has been known to occur with HP 4500, HP 8000, and HP 8001 drivers.
This issue occurs because the drivers are incompatible with Windows NT 4.0.
To resolve this issue:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Article ID: 262492 - Last Review: October 30, 2006 - Revision: 4.2