Article ID: 262633 - View products that this article applies to.
This article was previously published under Q262633
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When you try to create a new document, you may be unable to view all templates from the New dialog box (on the File menu) if the following conditions are true:
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
Article ID: 262633 - Last Review: February 28, 2014 - Revision: 3.2