This article was previously published under Q262666
This article has been archived. It is offered "as is" and will no longer be updated.
The Indexing service may not be able to index or search for documents based on summary information stored by using Windows Explorer. Specifically, summary information that you add by using Windows Explorer cannot be retrieved in query results and cannot be searched by using relational queries.
Summary information that is stored by Microsoft Office works correctly.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Create the document summary information by using Office.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.