In a hybrid deployment of Microsoft Exchange Online in Microsoft Office 365 and your on-premises Microsoft Exchange Server 2010 environment, you experience one of the following symptoms:
When you move a mailbox to Office 365 from your on-premises environment, you receive the following error message:
Exception has been thrown by the target of an invocation.
When you view the IIS logs in the C:\Inetpub\Logs folder of the on-premises Exchange Server 2010 hybrid deployment server, you see a "405" error for the connection to the associated endpoint. The endpoints are as follows:
The mailbox move endpoint is MrsProxy.svc.
The Autodiscover endpoint is Autodiscover.svc.
For example, the error in the IIS log may resemble the following:
When you run the Get-federationInformation -Verbose cmdlet, you receive one of the following error messages:
Request failed with http status 405: method not allowed
Execution of the Get-FederationInformation cmdlet had thrown an exception. This may indicate invalid parameters in your Hybrid Configuration settings.
Exception has been thrown by the target of an invocation
When you try to set up the hybrid deployment in the Hybrid Configuration wizard, you receive the following error message:
INFO:Cmdlet: Get-FederationInformation ERROR:System.Management.Automation.RemoteException: Federation information could not be received from the external organization
This issue occurs if the Internet Information Services (IIS) configuration is missing the svc-Integrated handler mapping. The following screen shot shows an example of the svc-Integrated handler mapping in IIS:
Note Before you follow these steps, back up your IIS configuration.
To resolve this issue, run the ServiceModelReg.exe –r command to reinstall the handler mappings in IIS. To do this, follow these steps:
On the Exchange Server 2010 hybrid deployment server, open a Command Prompt window, and then move to the following folder:
C:\Windows\Microsoft.Net\Framework\v3.0\Windows Communication Foundation\
Type the following command, and then press Enter:
Note You may have to restart IIS after you run this command.
When you experience this issue, you may notice that other connections to the Client Access Server (CAS), such as the connection for configuring user profiles through the Autodiscover service, aren't affected. This is because this operation doesn't use the svc endpoint. Any connection that uses the svc endpoint won't work. Other endpoints probably will not be affected.
For more information, see the following Office 365 Community article:
If you experience issues with the Hybrid Configuration wizard, you can run the Exchange Hybrid Configuration Diagnostic. This diagnostic is an automated troubleshooting experience. Run it on the same server on which the Hybrid Configuration wizard failed. Doing this collects the Hybrid Configuration wizard logs and parses them for you. If you're experiencing a known issue, a message is displayed that tells you what went wrong. The message includes a link to an article that contains the solution. Currently, the diagnostic is supported only in Internet Explorer.
If you experience issues when you move mailboxes to Exchange Online in Office 365, you can run the Troubleshoot Office 365 Mailbox Migration tool. This diagnostic is an automated troubleshooting tool. If you're experiencing a known issue, you receive a message that states what went wrong. The message includes a link to an article that contains the solution. Currently, the tool is supported only in Internet Explorer.