You receive an "MSO9.dll Error" error message when you copy a slide or print a presentation that contains objects in PowerPoint 2000

This article was previously published under Q262858
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When you attempt to copy an object (usually a Graph object), copy a slide, or print a presentation containing one or more objects, you may receive the following error message:
MSO9.dll Error
The object or objects in question may be damaged or corrupted.

Error When Copying Objects or Slides

  1. In Microsoft PowerPoint, right-click the object, and then click Cut.
  2. Start Microsoft Word or Microsoft WordPad, and then click Paste.
  3. Right-click the object in Word or WordPad, and then click Copy.
  4. Switch back to Microsoft PowerPoint, and then paste the object back into the presentation.Note: If you are unable to successfully cut, copy, and paste the object, you need to delete the damaged object and re-create it.

Error When Printing

To print the presentation containing the corrupted object, turn off background printing in PowerPoint. To do so, follow these steps:
  1. On the Tools menu, click Options.
  2. Click the Print tab.
  3. Click to clear the Background Printing check box, and then click OK.
For more information about background printing, click Microsoft PowerPoint Help on the Help menu, type turn background printing on or off in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 262858 - Last Review: 10/24/2013 07:46:00 - Revision: 2.0

  • Microsoft PowerPoint 2000 Standard Edition
  • kbnosurvey kbarchive kbtshoot kbprb kbcorrupt kbprint kberrmsg kbpending KB262858