Unable to connect to network share when Net Logon service is not started
This article was previously published under Q262916
When you attempt to connect to a Microsoft Windows 2000 computer over the network, you may receive one of the following error messages:Error message 1
You must supply a password to make this connection:Error message 2
An extended error has occurred
This behavior can occur if the Net Logon service is not started on the Windows 2000 computer.
To connect to the network share, follow these steps:
- In Control Panel, double-click Administrative Tools, and then click Services.
- Right-click the Net logon icon, and then click Start.
This issue affects only Windows 9x computers. Computers running Windows NT and/or Windows 2000 are able to connect when the Net Logon service is turned off.
Article ID: 262916 - Last Review: 01/27/2007 17:57:12 - Revision: 2.4
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
- kbenv kberrmsg kbnetwork kbprb KB262916