Unable to connect to network share when Net Logon service is not started

This article was previously published under Q262916
This article has been archived. It is offered "as is" and will no longer be updated.
When you attempt to connect to a Microsoft Windows 2000 computer over the network, you may receive one of the following error messages:

Error message 1
You must supply a password to make this connection:
Resource: \\computername\IPC$
Error message 2
An extended error has occurred
This behavior can occur if the Net Logon service is not started on the Windows 2000 computer.
To connect to the network share, follow these steps:
  1. In Control Panel, double-click Administrative Tools, and then click Services.
  2. Right-click the Net logon icon, and then click Start.
This issue affects only Windows 9x computers. Computers running Windows NT and/or Windows 2000 are able to connect when the Net Logon service is turned off.

Article ID: 262916 - Last Review: 12/05/2015 20:15:10 - Revision: 2.4

Microsoft Windows 98 Standard Edition, Microsoft Windows 95

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