Cross-reference links in Word do not update to the correct heading number after you insert a new heading
Consider the following scenario:
- You create a Microsoft Word document that uses outline numbering for all headings.
- You create a cross-reference link to a heading.
- You create a new heading. To do this, you position the pointer at the beginning of the cross-referenced heading, and then you press Enter.
- After you create the new heading, you update all field codes.
This problem occurs because, when you create a cross-reference link, a hidden bookmark is created at the beginning of the heading. When you split the heading, the bookmark does not move. When you update the cross-reference link, the link is not updated.
To work around this problem, follow these steps:
- Select the broken cross-reference, and then press Alt+F9. The field code is displayed for the REF field for the cross-reference. Note the bookmark name for the cross-reference. The bookmark name begins with the following string: _Ref
- Locate and select the outline numbered heading to which the cross-reference should point.
- On the Insert tab, in the Links group, click Bookmark.
- In the Bookmark dialog box, click to select the Hidden bookmarks check box.
- Locate and then select the bookmark name that matches the bookmark name that you noted in step 1.
- Click Add. The Bookmark dialog box closes.
- Press Alt+F9 to hide field codes.
- Locate the broken cross-reference.
- Right-click the cross-reference link, and then click Update Field.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Word2007 Word2010 Word2011
Article ID: 2630254 - Last Review: 09/24/2015 04:50:00 - Revision: 2.0
Word 2016, Microsoft Word 2013, Microsoft Word for Mac 2011, Microsoft Word 2010, Microsoft Word Home and Student 2010, Microsoft Office Word 2007, Microsoft Office Word 2007 (Home and Student version)
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