Article ID: 2642044 - View products that this article applies to.
Although "time" may seem like a simple human concept that lets everyone across the globe receive a meeting request and then attend the meeting at the same time, the concept is actually very complex. This article describes how Microsoft Outlook 2010 and later versions achieve this goal by using a combination of items such as Coordinated Universal Time (UTC), time zone offset, daylight saving time (DST) rules, and Windows time zone settings.
Before we examine the details of how time zone normalization works in Outlook, it is important to define some important terms.
How computer time is calculatedComputer time is calculated by taking UTC time, adding an offset that is based on the time zone configured for your computer, and then optionally adjusting the offset for daylight saving time (depending on the DST rules). The formula that is used to calculate computer time is as follows:
UTC + Time zone offset + DST offset
Be aware that this method represents how people have agreed to think about the concept of time. This method is a world standard, and it is how Microsoft implements time on your computer.
How Outlook handles time zone offset and DST rules in calendar itemsIt might seem like a simple task to make sure that two people who have the same meeting request attend the meeting at the same time. However, when you add scenarios in which time zones are changing with different daylight saving time rules, the calculation becomes complex.
To see how Outlook handles this situation, consider the following scenario:
On the organizer's computer, the meeting in the request is created to start at 7 A.M.
On the organizer's computer, Outlook sends the meeting request. The request contains the following information in the message properties:
Meeting is at 3 P.M. UTC on November 20, 2011
My time zone is Pacific (UTC‒8)
DST starts on March 13, 2011, DST ends on November 6, 2011, and the offset is +1
After the meeting is created, the government mandates a new law according to which, in the Pacific Time Zone, DST starts on February 2, 2011, and ends on December 1, 2011. Because there are new time zone rules, and the appointment falls in the time period in which a new time zone rule is applied, normalization occurs (steps 2 and 3). This normalization is depicted in the following figure.
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Step 2: Attendee's Outlook determines intended local time
On the attendee's computer, Outlook calculates the intended local time of the meeting based on the information that is included the meeting request:
Intended local time = UTC at meeting creation + offset for time zone + offset for DST at meeting creation
Intended local time = 3 P.M. UTC + (‒8 hours for time zone offset) + (0 hours for DST offset) = 7 A.M. Pacific Time
Step 3: Attendee's Outlook determines normalized UTC time
On the attendee's computer, Outlook normalizes the time of the meeting based on the Windows global time zone database on the attendee's computer to determine the UTC time.
UTC at meeting start = intended local time ‒ offset for time zone ‒ offset for DST
UTC at meeting start = 7 A.M. + 8 hours ‒ 1 hour = 2 P.M. UTC
Step 4: Attendee determines correct time for this appointment for the attendee's time settings
On the attendee's computer, Outlook converts UTC to the local computer time by using the Windows current time zone settings.
Local start time = UTC at meeting start + offset for local time zone + offset for DST at meeting start
Local start time = 2 P.M. UTC + (‒5 hours for time zone) + 1 hour for DST
This equates to 10 A.M. Eastern Time, attendee's local computer time, and this is the time for which the meeting is scheduled on the attendee's calendar.
Note One core issue is that if you do not select Automatically adjust clock for Daylight Saving Time on the attendee's computer, there can be a mismatch in the UTC offset (off by one hour) between the time zone rules in the Windows global time zone database and the Windows current time zone settings. To select Automatically adjust clock for Daylight Saving Time, click Change time zone in the Date and Time dialog box to display the Time Zone Settings dialog box (Screen shot for this step is listed below).
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For more information about how to manage daylight saving time and time zone configurations and updates, visit the following Microsoft website:
Daylight Saving Time Help and Support Center
Article ID: 2642044 - Last Review: September 23, 2015 - Revision: 8.0