Windows Experience Index shows "Not Detected" for Gaming Graphics subscore

Consider the following scenario:

  • You have a computer running Windows 7.
  • The graphics adapter does not have any onboard dedicated graphics memory.
  • The Windows Experience Index (WEI) tool has been run to calculate a score that rates your computer's performance.
  • You select “View and print detailed performance and system information” to view the current WEI results.
In this scenario, when you select “View and print detailed performance and system information”, the "Gaming graphics" Details column will show "Not Detected". The expected behavior is that the Details column should show the total available graphics memory.
Since there is no dedicated graphics memory detected, WEI will report "Not detected" instead of the total available graphics memory. 

This wording can be safely ignored as it does not affect the performance of Windows.

WinSat; Windows Experience Index; WEI; Gaming graphics

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2650153 - Last Review: 12/07/2011 21:51:00 - Revision: 3.0

Windows 7 Starter, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Enterprise, Windows 7 Ultimate

  • KB2650153