This article was previously published under Q265319
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When you double-click any footnote in your document to open it, the text for footnote number 1 opens. This occurs only if you created the footnotes during the current session of Word and then saved your document as Rich Text Format (RTF).
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
Steps to Reproduce Problem
In a blank new Word document, type =rand(150). Press ENTER.
Select several areas of text, and add footnotes (press ALT+I,N). Add about five.
Close the footnotes from the View menu.
Save the document in Rich Text Format (RTF).
Go to the last or next-to-last footnote in the text, and then double-click it.