Article ID: 265319 - View products that this article applies to.
This article was previously published under Q265319
This article has been archived. It is offered "as is" and will no longer be updated.
When you double-click any footnote in your document to open it, the text for footnote number 1 opens. This occurs only if you created the footnotes during the current session of Word and then saved your document as Rich Text Format (RTF).
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
Steps to Reproduce Problem