Terminal Services Server Does Not Restart with Restart Command from a Client Session

This article was previously published under Q265419
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you attempt to restart a Windows 2000-based Terminal Services server from a client session by clicking Start, clicking Shut Down, and then clicking Restart, the server may not restart. Instead, it may shut down.
Cause
Winlogon.exe does not restart the server on a restart command that is issued from a Terminal Services client. When Terminal Services is installed, Winlogon.exe orders the server to shut down instead of restart.
Resolution
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date      Time  Size     Name   -------------------------------------   07/18/00  1:26  177,936  Winlogon.exe				

Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
shutdown reboot kbfaqw2kperf
Properties

Article ID: 265419 - Last Review: 10/26/2013 07:03:00 - Revision: 3.0

Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server

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