This article was previously published under Q265419
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When you attempt to restart a Windows 2000-based Terminal Services server from a client session by clicking Start, clicking Shut Down, and then clicking Restart, the server may not restart. Instead, it may shut down.
Winlogon.exe does not restart the server on a restart command that is issued from a Terminal Services client. When Terminal Services is installed, Winlogon.exe orders the server to shut down instead of restart.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Size Name ------------------------------------- 07/18/00 1:26 177,936 Winlogon.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.