Article ID: 2656106 - View products that this article applies to.
When you open a file in Windows, such as an .exe, .cmd, .reg, .regedit, .secfile, .com, or .bat file, a different program or file may start. Additionally, the icon for the file may not appear as expected. You may also receive additional errors from the from the program it starts.
This may be the result of malware, such as XP Antivirus 2012, XP internet Security 2012, or a variant of the Win32/FakeRean
To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfIf you believe you've been infected with malware that's preventing .exe files from opening normally, follow the steps below:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756)How to back up and restore the registry in Windows XP
Run your antivirus software to remove the virus:
If you have anitvirus software on your computer, update the signatures and run a virus scan to remove the malware. If you don't have an anti-virus program, Microsoft does produce a free malware removal tool, Microsoft Safety Scanner
(http://www.microsoft.com/security/scanner/en-us/default.aspx), that can clean viruses from your computer.
Did this fix the problem?
For more information about the Win32/FakeRean virus and it's variants, visit: http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Rogue%3aWin32%2fFakeRean
For more information about the Microsoft Safety Scanner, visit: http://www.microsoft.com/security/scanner/en-us/default.aspx
Article ID: 2656106 - Last Review: July 31, 2012 - Revision: 7.0