Article ID: 265830 - View products that this article applies to.
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After your connection has been idle for 20 minutes, your Connection Manager profile may disconnect. This may occur even though you previously set the AutoDisconnect feature in the profile to a value that is either longer or shorter than 20 minutes.
This problem can occur because by default the EnableAutoDisconnect feature of Connection Manager is disabled in the following registry key:
HKEY_CURRENT_USER\RemoteAccess\profile nameValue:EnableAutoDisconnect Reg_Dword
Default Value: 0
IMPORTANT: The hotfix that is listed in this article changes the default value of EnableAutoDisconnect to a value of one (enabled).
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes