"Microsoft Word has stopped working" error when you open or close a file in Word 2007 or Word 2010 [Step by Step]
The "Microsoft Word has stopped working" error occurs when you open or close a file in Word 2007 or Word 2010 and the file is not open or closed properly.
The problem is caused by the Send to Bluetooth add-in impact.
You can solve the problem by turning off the Send to Bluetooth add-in in the following way:
- Please execute a Word 2007 or Word 2010 (Word 2010 is executed as an example of this article).
- Click [File] and [Options] in order.
- Click [Add-ins], [COM Add-ins] and [Go] in order in the Word Options screen.
- Uncheck the [Send to Bluetooth] check box and click [OK] in the COM add-ins screen.
- Execute a word file to check if the problem is resolved.
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Article ID: 2665301 - Last Review: 02/07/2013 08:30:00 - Revision: 1.0
Microsoft Word 2010, Microsoft Office Word 2007
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