Article ID: 267256 - View products that this article applies to.
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When you download messages, the Microsoft Exchange Connector for POP3 Mailboxes may stop responding, and you may receive the following error message:
If you click OK to close the error message dialog box, you receive the following Dr. Watson error message:
Microsoft Exchange Connector for POP3 Mailboxes has encountered an internal error that it could not recover from. Once this dialog is dismissed the following files will be generated:
C:\Program Files\POP3 Connector\VMIMB.TXT
C:\Program Files\POP3 Connector\VMIMB.EVT
An application error has occurred
and an application log will be generated.
Exception: access violation (0x00000005), Address 0x004074ae
This issue occurs when the POP3 e-mail server that is specified in the properties for either a global or individual POP3 server contains a fully qualified domain name (FQDN) that is longer than 32 characters. Note that this includes the periods between FQDN components.
To resolve this issue:
Microsoft has confirmed that this is a problem in Microsoft Connector for POP3 Mailboxes that runs with Exchange 5.5 on Small Business Server 4.5.
The FQDN name length of the POP server problem has been corrected and is no longer a cause for these errors in the Microsoft Connector for POP3 Mailboxes that runs with Exchange 2000 on Small Business Server 2000 or 2000 Service Pack (SP) 1.
If the errors occur with the Microsoft Connector for POP3 on Small Business Server 2000 or 2000 SP1, see the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/327672/EN-US/ )Error Message When You Are Using the Microsoft Connector for POP3 Mailboxes to Download E-Mail Messages