Article ID: 267288 - View products that this article applies to.
This article was previously published under Q267288
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854This article is designed to help troubleshoot a wide variety of issues. If you would like information regarding specific error messages, view the Windows 98 and Windows Me Error Message Resource Center:
(https://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
This article describes how to disable common startup programs, settings, and drivers to troubleshoot issues in Windows Millennium Edition (Me). This procedure is known as "clean booting."
Use this procedure only to troubleshoot error messages or behaviors when you have been unable to determine the cause of the issue. Following these steps results in a temporary loss of some functionality. Restoring the settings restores the functionality, but may result in the return of the original error message or behavior.
Search the Microsoft Knowledge Base for information about your specific issue before following the steps in this article. This information is not intended to troubleshoot specific issues. If you are receiving a specific error message or behavior, search the Microsoft Knowledge Base by using the text of the error message and a description of the issue or behavior. The Microsoft Knowledge Base is available at the following Microsoft Web site:
How to Perform a Clean Boot in Windows Me
How to Return from a Clean Boot State
Categories That Are Disabled in a Clean Boot
NOTE: The following VxDs should be checked in the static VxD tab of the System Configuration Utility to ensure proper functioning for internet/networking access:
Article ID: 267288 - Last Review: May 7, 2007 - Revision: 2.5
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.