This article was previously published under Q267502
This article has been archived. It is offered "as is" and will no longer be updated.
When you click Work Offline on the File menu in Windows Media Player, click Now Playing, and then click Media Guide, the Work Offline option is reset and you are automatically connected to the Internet. You are not prompted about whether you want to connect to the Internet or stay offline.
To resolve this problem, set both Microsoft Internet Explorer 5.5 and Windows Media Player to work offline:
Start Internet Explorer, and then click Work Offline on the File menu.
Start Windows Media Player, and then click Work Offline on the File menu.
NOTE: After you start to use the Windows Media Player offline, you are prompted to either connect to the Internet or stay offline.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.