Article ID: 2678414 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the displayed format for contacts in the address book does not include the company name.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2661854/ )Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to create a contact in Outlook, visit the following Microsoft website:
General information about how to create a contact
Article ID: 2678414 - Last Review: April 16, 2012 - Revision: 1.0