Article ID: 2681250 - View products that this article applies to.
Consider the following scenario:
#550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##
This issue occurs because an ObjectNotFoundException exception is thrown when the Exchange server processes the zero-byte attachment in the original email message in the journal report. However, the Exchange server does not handle the exception, and the user receives the NDR.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2685289/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about journaling, go to the following Microsoft website:
General information about journalingFor more information about message routing, go the following Microsoft website:
Understanding message routingFor more information about how to never send email messages in the Exchange rich-text format, go to the following Microsoft website:
How to never send email messages in Exchange rich-text format
Article ID: 2681250 - Last Review: May 29, 2012 - Revision: 1.0