Journal report is not delivered to a journaling mailbox in an Exchange Server 2010 environment
Consider the following scenario:
- You create a journaling mailbox that is used for collecting journal reports in a Microsoft Exchange Server 2010 environment.
- You create a journal rule to enable journaling for the email messages that are sent to a user’s mailbox. The rule sends journal reports to the journaling mailbox.
- The user receives a read-only email message that is delivered by using Simple Mail Transfer Protocol (SMTP).
400 4.4.7 The server responded with: 554 5.2.0 STOREDRV.Deliver.Exception:PropertyErrorException; Failed to process message due to a permanent exception with message Property: [0x67480014] FID, PropertyErrorCode: AccessDenied, PropertyErrorDescription: . PropertyErrorException: Property: [0x67480014] FID, PropertyErrorCode: AccessDenied, PropertyErrorDescription: .. The failure was replaced by a retry response because the message was marked for retry if rejected.
This issue occurs because the Exchange server throws an AccessDenied exception. This exception is thrown when the server tries to read an undefined property of the Transport Neutral Encapsulation Format (TNEF) attachment in the journal report.
Note The original email message is encapsulated as a TNEF attachment in the journal report.
To resolve this issue, install the following update rollup:
2706690 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about journaling, go to the following Microsoft website:PR_TNEF_CORRELATION_KEY property in the TNEF attachment, go to the following Microsoft website:
Article ID: 2686540 - Last Review: 08/14/2012 15:04:00 - Revision: 1.0
Microsoft Exchange Server 2010 Service Pack 2
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