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The System Center 2012 Virtual Machine Manager service crashes when refreshing a Brocade Load Balancer VIP

SYMPTOMS
The System Center 2012 Virtual Machine Manager service crashes when refreshing a Brocade Load Balancer VIP.

In the VMM trace, the following errors are logged:

[4700] 125C.114C::10/03-21:57:43.604#04:Catalog.cs(621): !!! System.Data.SqlClient.SqlException: Cannot insert the value NULL into column 'ProtocolName', table 'RTMTP.dbo.tbl_NetMan_LoadBalancerVIP'; column does not allow nulls. INSERT fails.
[4700] The statement has been terminated. [4700] The statement has been terminated.

CAUSE
This can occur if the Brocade Load Balancer VIP only has the default protocol configured. The Brocade provider supplies NULL values for the protocol in a VIP during the refresh when only the default protocol is configured, thus causing a SQL VMM database exception.
RESOLUTION
To resolve this issue, define a protocol when creating a VIP in the Brocade Load Balancer. 
MORE INFORMATION
System Center 2012 Virtual Machine Manager, VMM, Service Crash, Brocade Load Balancer VIP
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
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Article ID: 2686620 - Last Review: 07/09/2012 21:16:00 - Revision: 2.0

Microsoft System Center 2012 Virtual Machine Manager

  • kbtshoot KB2686620
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