Article ID: 268976 - View products that this article applies to.
This article was previously published under Q268976
After you click a link to download a file and receive a prompt to run the file from the current location or save it to disk, the browser window closes.
This problem can occur if the primary browser window starts a secondary window, and the link points to a target file that cannot be opened in place. The secondary browser window can be created in one of three ways:
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/276369/EN-US/ )How to Obtain the Latest Internet Explorer 5.5 Service Pack
WORKAROUNDTo work around the first scenario, use either of the following methods:
Microsoft has confirmed that this is a problem in Internet Explorer 5.5. This problem was first corrected in Internet Explorer version 5.5 Service Pack 1.
Article ID: 268976 - Last Review: January 27, 2007 - Revision: 2.2
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.