This article describes how to perform a clean uninstall of Microsoft Lync for Mac 2011.
To perform a clean uninstall of Lync for Mac 2011, follow these steps:
Note You may be able to avoid uninstalling Lync for Mac 2011 if you create a new profile on the Mac. If you contact Microsoft technical support, you may be asked to create the new profile as a troubleshooting step. If the issue is resolved by creating the new profile, it will be determined that the issue was caused by a corrupted profile.
Log on to your computer by using administrative credentials.
Exit Lync if it's running.
Drag the Lync application to the Trash.
To remove your existing Lync preferences, delete the following files:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.