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The Netlogon service does not start and event IDs 2114 and 7024 are logged in Windows Server 2003 and in Windows 2000 Server

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q269375
When you start your Windows 2000-based computer, the Netlogon service does not start, even though the "Startup type" is set to "automatic." Event Viewer logs the following errors:

Message 1
Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 2114
Description: The Server service is not started.
Message 2
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Description: The Netlogon service terminated with service-specific error 2114.
After your computer starts, you can manually start the Netlogon service.
This issue can occur if either of the following conditions exist:
  • The dependent services of the Netlogon service have been changed from the default values and are not properly configured. You may be unable to access some network resources on the computer because the Netlogon service is not started.
  • You removed Client for Microsoft Networks, and then reinstalled it. The dependencies are not reset correctly if the Client for Microsoft Networks component is removed and then reinstalled.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

To resolve this issue:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate the following registry key:
  3. In the right pane, double-click the DependOnService value .
  4. In the Multi-String Editor dialog box, type the following strings on separate lines, and then click OK:
  5. Quit Registry Editor, and then restart the computer.
The Netlogon service starts as expected.

Article ID: 269375 - Last Review: 10/31/2006 03:04:23 - Revision: 4.3

Microsoft Windows Server 2003, Standard Edition (32-bit x86), Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Datacenter Edition (32-bit x86), Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Datacenter Server

  • kbprb KB269375