Article ID: 269397 - View products that this article applies to.
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After you encrypt files on your Windows 2000-based computer, the computer may stop responding (hang) during the logon process. When this occurs, no users can log on to the computer.
This behavior can occur if the Autoexec.bat file in the root folder of the system drive has been encrypted.
To resolve this issue:
229716To prevent the Autoexec.bat file from becoming encrypted, use the following steps.
(https://support.microsoft.com/kb/229716/EN-US/ )Description of the Windows 2000 Recovery Console
NOTE: These steps prevent all users from modifying the Autoexec.bat file unless an account with administrator rights is later used to change the access permissions.
Some system files, such as the Autoexec.bat file, are processed before the user logon process is completed. If these files are encrypted, users cannot log on to the computer because Windows cannot gain access to the credentials that are required to decrypt the file until the user with the appropriate Encrypting File System (EFS) key has logged on.