Article ID: 2694274 - View products that this article applies to.
Consider the following scenario:
User host address: HostAddress
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentExceptionException message: Cannot open mailbox /o=OrganizationName/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Mailbox.
This issue is caused by an unhandled exception that occurs when the connection between Exchange Server 2007 and Exchange Server 2010 is unsuccessful.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2655203/ )Description of Update Rollup 7 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to grant the Full Access permission for a mailbox, visit the following Microsoft website:
How to grant the Full Access permission for a mailbox
Article ID: 2694274 - Last Review: April 16, 2012 - Revision: 1.0