Article ID: 269521 - View products that this article applies to.
This article was previously published under Q269521
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During a file save operation in Microsoft Excel, if a second program locks the file, a temporary file with an eight-character hexadecimal name is created, which contains the saved data, and the original file is deleted. No error message is generated, and when you reopen the file, it reveals data loss.
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.