Article ID: 2696642 - View products that this article applies to.
Consider the following scenario:
This issue occurs because Outlook Web App does not add the correct formatting to the message body in the print preview or when the email message is printed.
To resolve this issue, install the update rollup that is described in the following article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2685289/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2696642 - Last Review: May 29, 2012 - Revision: 1.0