When you try to use the Cut, Copy, Paste, Paste Special, or Format Painter commands in a Microsoft Office Suite program, the command does not work as expected. For example, you experience one or more of the following situations:
These problems occur because the Skype "Click to Call" add-in for Internet browsers (version 184.108.40.20660) is enabled, and the Internet browser is open in the background when you use an Office program. If you close the Internet browser, the Cut, Copy, Paste, Paste Special, and Format Painter commands work as expected.
Note This issue affects all Internet browsers.
To resolve this problem, download and install the latest version of "Click to Call" from the following Skype website:
Skype Click to Call
To determine whether you have the most current version of Skype installed after you update the program, open the browser add-ins page, and verify that you now have Skype 220.127.116.1174 or a newer version installed.
Article ID: 2697462 - Last Review: 10/02/2012 20:22:00 - Revision: 9.0
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