Article ID: 270017 - View products that this article applies to.
This article was previously published under Q270017
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Note The information in this article applies to the Japanese version of Microsoft Word 2000.
When you save a Japanese Word 2000 document that contains features that are not supported by Word 97, you do not receive the following warning message as you expect:
Word saves the document with features that are not supported by Word 97.
Some of the features in this document aren't supported by Microsoft Word 97
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/245025/EN-US/ )OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
To work around this problem, follow these steps before you save your document:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Microsoft Word 2000 Security Update: Macro Vulnerability.