Article ID: 2711263 - View products that this article applies to.
Consider the following scenario:
This issue occurs because multiple Lightweight Directory Access Protocol (LDAP) queries are called when the Group Chat Administrator Tool performs an LDAP search. Therefore, a delay occurs when you perform a search in the Active Directory database.
To resolve this issue, install the following cumulative updates:
(https://support.microsoft.com/kb/2728997 / )Description of the cumulative update for the Office Communications Server 2007 R2 Group Chat Administration Tool: July, 2012
(https://support.microsoft.com/kb/2728998 / )Description of the update for Office Communications Server 2007 R2 Group Chat server: July, 2012
(https://support.microsoft.com/kb/2735021/ )Description of the update for Lync 2010 Group Chat: July 2012
For more information about scope and membership, go to the following Microsoft website:
General information about scope and membershipFor more information about how to administer Group Chat, go to the following Microsoft website:
How to administer Group Chat
Article ID: 2711263 - Last Review: September 6, 2012 - Revision: 3.0