This article was previously published under Q271216
This article has been archived. It is offered "as is" and will no longer be updated.
If you configure your Windows NT 4.0-based computer with 128-bit encryption, set the locale to France, and then respond to an e-mail message that was sent from Microsoft Outlook Express on a computer with 56-bit encryption, the computer may stop responding (hang) even if you have applied the patch that is described in the following Microsoft Knowledge Base article:
263305 High-Encryption Configuration Prevents Outlook Express Replies
NOTE: If you have not installed the patch that is described in article Q263305, you do not need to install it before installing the fix that is described in this article.
Windows NT 4.0
To resolve this problem, obtain the individual package referenced below or obtain the Windows NT 4.0 Security Rollup Package. For additional information on the SRP, click the article number below to view the article in the Microsoft Knowledge Base:
299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.The English version of this fix should have the following file attributes or later:
Date Time Size File name -------------------------------------------- 08-09-2000 2:56p 39,416 KB Francfix.exe
Microsoft Windows NT Server version 4.0, Terminal Server Edition
To resolve this problem, obtain the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base:
317636 Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.