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Error 0x8024200D, when you install Windows 7 Service Pack 1

Symptoms
When you install Windows 7 Service Pack 1 (SP1), you may receive the following error message:
Error 0x8024200D

Cause
This issue can occur if Windows 7 Service Pack 1 (SP1) was downloaded by Windows Update but has not yet been installed, or if the installation has become corrupt. For more information about this service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Resolution
To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.



Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, you should save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.



Uninstall Windows 7 Service Pack 1

To resolve this issue, uninstall Service Pack 1 by using the DISM command. To do this, follow these steps for your version of Windows 7.
For the 32-bit version of Windows 7
  1. Click Start, and then type cmd in the Search box.
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:
    dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514
  4. After the removal is complete, type exit, and then press Enter.
  5. Restart the computer.

For the 64-bit version of Windows 7
  1. Click Start, and then type cmd in the Search box.
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:
    dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
  4. After the removal is complete, type exit, and then press Enter.
  5. Restart the computer.

Determine whether you installed the Beta version of Windows 7 SP1

If you installed the Beta version of Windows 7 SP1, you need to uninstall the Beta version and then install the released version of Service Pack 1. To Uninstall the Beta version, follow these steps for your version of Windows 7.

Note If you uninstalled the Beta version of Windows 7 SP1 and you continue to receive the error, you may have remnants of the Beta version on your PC. These steps will also clean any remnants of the Beta version from your PC.

For the 32-bit version of Windows 7
  1. Click Start, and then type cmd in the Search box
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:
    dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17105
  4. After the removal is complete, type exit, and then press Enter.
  5. Restart the computer.

For the 64-bit version of Windows 7
  1. Click Start, and then type cmd in the Search box.
  2. Right-click cmd.exe, and then click Run as administrator.
  3. Type the following command, and then press Enter:
    dism.exe /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17105
  4. After the removal is complete, type exit, and then press Enter.
  5. Restart the computer.

More information

When you install Windows 7 or Windows Server 2008 R2 SP1 you may also receive error 0x800f081f.

When you check the CBS log(C:\Windows\Logs\CBS\cbs.log), you will find the errors like below:
2011-03-03 21:38:06, Error CBS Exec: Failed to pre-stage package: Package_for_KB976933~31bf3856ad364e35~amd64~cs-CZ~6.1.7601.17514, file: TsUsbGD.sys, source: \\?\C:\Windows\Servicing\Packages\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_9872c8452ac8f816\TsUsbGD.sys, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2011-03-03 21:38:06, Info CBS Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]


You can use the following methods to resolve the issue:
  1. Run System Update Readiness Tool (KB947821). It should resolve the error in most of cases
  2. If the System Update Readiness Tool does not resolve the issue, it may be that you have a pre-release version of the RSAT tools installed on the system.

    To resolve this issue, do the following:


References

Need more help?

Get help from the Microsoft Community online community, search for more information on Microsoft Support or Windows Help and How To, or learn more about Assisted Support options.


fixit fix it fixme
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Article ID: 2712531 - Last Review: 10/03/2012 12:13:00 - Revision: 4.1

Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate

  • KB2712531
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