When you send an e-mail message using Simple MAPI, the e-mail message does not get immediately sent. Instead, it remains in your Outbox until a Send/Receive operation occurs in Outlook.
Note: Sending an e-mail message using Simple MAPI is done when you use an application other than Outlook to initiate the sending operation. For example, you right-click a file on your desktop, select Send To and then click Mail Recipient.
This problem occurs when both of the following items are true:
You are using an Online mode (not Cached mode) profile for your Microsoft Exchange Server mailbox.
You have the following data configured in the Windows Registry.
Change the value of StrictAccountOrder in the registry to zero (0)
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To have us change the value of StrictAccountOrder in the registry for you, go to the "Fix it for me" section. If you prefer to change the value yourself, go to the "Let me fix it myself" section.
Fix it for me
To change the value of StrictAccountOrder in the registry automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
For Windows 8, Windows 7
For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003
This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.