The Save As dialog box may intermittently not be displayed when you try to download a file in Internet Explorer 9
Consider the following scenario:
- You use Windows Internet Explorer 9 to browse a webpage.
- You click a link on the webpage to download a file, and then a new blank window or tab opens.
- You click Save As in the download dialog box.
In this scenario, the Save As
dialog box may intermittently not be displayed.
This problem occurs because of a race condition between the operation that opens the Save As dialog box and the operation that closes the new blank window or tab.
To resolve this problem, install this update.
Security update information
To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:
For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:Note
This update was first included in security update 2699988.
For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
MS12-037: Cumulative security update for Internet Explorer: June 12, 2012
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2715453 - Last Review: 06/13/2012 00:47:00 - Revision: 1.0
- Windows Internet Explorer 9
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